
Make a return
At Spada Roma, we offer our customers the possibility of making a return within 30 days from the date of receipt of the order.
Return Conditions
- The item must be returned with all original tags, not broken or removed.
- The item must not have been worn, washed or worn.
- The packaging must be intact and the one received at the time of delivery must be used.
Refund Policy
- Refund to original payment method.
- Gift voucher to spend on our site
By choosing the gift card, the customer will receive additional credit that can be used for future purchases.
The gift card credit will be visible directly during the return phase and can be used at any time on our site.
Return Processing Times
Once the package is received at the company, the return will be processed within 5-7 working days, during which the goods will be checked.
In case of non-compliant goods, the goods will be returned to the sender without issuing a refund.
In case of compliant goods, a refund will be made or a gift voucher will be issued.
For refunds to your original payment method, it may take an additional 3-5 business days for the credit to appear at your bank.
Return Costs
In case of refund to the original payment method, a fee of €7 will be retained for shipping costs.
Returns converted into gift cards do not incur additional costs.
For any further information, our customer service is available to assist you.